Conditions of UseBY ACCESSING OR OTHERWISE USING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE CONDITIONS OF USE SET FORTH BELOW, AS WELL AS BY ALL APPLICABLE LAWS AND REGULATIONS. If at any time you do not accept all of these Conditions of Use, you must immediately stop using this website.
PLEASE READ THESE CONDITIONS OF USE CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS. THESE CONDITIONS OF USE CONTAIN AN AGREEMENT THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES RATHER THAN A JURY OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND.
JeepPartsinc.com reserves the right to change these Conditions of Use at any time and without prior notice. APPLICABLE LAW, JURISDICTION, AND VENUE By using this website, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of South Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that may arise between you and JeepPartsinc.com. Subject to the arbitration agreement below (see DISPUTES), you agree that the sole jurisdiction and venue for any litigation arising from your use of this website or the information, materials, products, and services made available to you through JeepPartsinc.com shall be an appropriate federal or state court located in Horry County, South Carolina. All information posted on this website is intended only for the market within the United States of America (“USA”) and will be interpreted under and governed solely by the laws and regulations of the USA. If you access this website from a location outside the USA, you are responsible for compliance with all applicable laws and regulations. BACKORDERS In the event that a part is on backorder, JeepPartsinc.com will inform you and provide you with the option to cancel the order and receive a refund. CATALOG JeepPartsinc.com is an online OEM (original equipment manufacturer) automobile parts catalog operated by Addy’s Harbor Dodge, LLC, an authorized Dodge, Ram, and FIAT dealer in Myrtle Beach, South Carolina. These parts and accessories are exactly the same parts found in a new Chrysler, Dodge, FIAT, Jeep, or Ram vehicle. All parts are sourced directly from the manufacturer and include the manufacturer’s warranty from date of purchase. This website is to be used as a reference guide and does not reflect the availability or stocking status of the item. The manufacturer may discontinue or supersede a part without notice, thus effecting price and availability. All prices and availability are subject to change without notice. DISCLAIMER JeepPartsinc.com reserves the right to refuse to process an order for any reason. Your order confirmation is an offer to buy, not a completed sales contract. Order acceptance and the completion of the contract will take place once an order has been processed and shipped. Your receipt of an electronic or other form of order confirmation does not mean our acceptance of your order, nor does it constitute a confirmation of our offer to sell. DISPUTES YOU AND JeepPartsinc.com AGREE THAT IN THE EVENT OF ANY CLAIM, DISPUTE, CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF, RELATING TO, OR CONNECTED IN ANY WAY TO THIS WEBSITE, OR THE BREACH, ENFORCEMENT, INTERPRETATION, OR VALIDITY OF THESE CONDITIONS OF USE, SUCH CLAIM, DISPUTE, OR CONTROVERSY WILL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION PURSUANT TO THE FEDERAL ARBITRATION ACT (“FAA”). YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE CONDITIONS OF USE, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE “FAA”, APPLICABLE FEDERAL ARBITRATION LAW, AND THE LAWS OF THE STATE OF SOUTH CAROLINA, WITHOUT REGARD TO CHOICE OF LAW PRINCIPLES. ANY ARBITRATION HEARING TO RESOLVE SUCH DISPUTES WILL BE CONDUCTED IN HORRY COUNTY, SOUTH CAROLINA. ARBITRATION IS MORE INFORMAL THAN A LAWSUIT IN COURT AND USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY. ARBITRATION IS SUBJECT TO VERY LIMITED REVIEW BY COURTS, BUT ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. EITHER OF THE PARTIES MAY DEMAND ARBITRATION BY SERVING THE OTHER WITH A WRITTEN DEMAND FOR ARBITRATION, WHICH SHALL INCLUDE A STATEMENT SETTING FORTH THE NATURE OF THE DISPUTE, THE NAMES AND ADDRESSES OF ALL OTHER PARTIES, THE AMOUNT IN CONTROVERSY, THE REMEDY SOUGHT AND THE GROUNDS THEREFORE, AND THE HEARING LOCALE REQUESTED. THE ARBITRATOR SHALL BE AN ATTORNEY OR RETIRED JUDGE. THE ARBITRATOR SHALL PREPARE A WRITTEN DECISION STATING REASONED FINDINGS OF FACT AND CONCLUSIONS OF LAW. EITHER PARTY MAY SEEK ENTRY OF A JUDGMENT ON THE AWARD IN ANY COURT OF COMPETENT JURISDICTION. THE PARTIES AGREE TO PARTICIPATE IN DISCOVERY, AND FOR THE ARBITRATOR TO GRANT SUMMARY JUDGMENT, IF APPROPRIATE. THE ARBITRATOR’S DECISION SHALL BE FINAL AND BINDING, EXCEPT FOR ANY RIGHT OF APPEAL PROVIDED BY THE FAA. TO THE EXTENT THAT THE SOUTH CAROLINA COURT-ANNEXED ALTERNATIVE DISPUTE RESOLUTION (“ADR”) RULES APPLY, THE PARTIES AND THE ARBITRATOR SHALL BE GUIDED BY THE PROCESSES OF SAID ADR RULES. THE ARBITRATOR DECIDING THE CLAIM SHALL HAVE THE AUTHORITY TO AWARD FEES, COSTS, INJUNCTIVE OR EQUITABLE RELIEF. UNLESS ORDERED OTHERWISE BY THE ARBITRATOR IN ACCORDANCE WITH APPLICABLE LAW, THE PARTIES SHALL BE RESPONSIBLE FOR PAYING THEIR OWN ATTORNEY’S FEES. LICENSE AND ACCESS JeepPartsinc.com grants you a limited license to access and make personal use of this website and content for noncommercial purposes only. The materials displayed on this website, including but not limited to all text, audio, video, images, photographs, illustrations, artwork, animation files and other graphics, names, logos, trademarks, and service marks, are property of JeepPartsinc.com, Mopar®, FCA USA LLC, and/or their parent or affiliated companies and are protected by copyright, trademark, and other intellectual property laws. This website may be accessed, displayed, and/or printed solely for your personal, non-commercial home use. Any other use of the material on this website without the prior written consent of JeepPartsinc.com, Mopar®, and FCA USA LLC is strictly prohibited. This website is intended for use by individuals 18 years of age and older. If you are under 18, you may use this website only with the involvement of a parent or guardian.
RETURNS AND REFUNDSTo ensure order accuracy, the customer will be prompted to provide a Vehicle Identification Number (“VIN”) during the ordering process. The VIN can be located at the base of the windshield, on the driver’s side of the vehicle. Any order placed without a VIN is not eligible for a return. Certain items may not be returned or refunded, including electrical parts and components. JeepPartsinc.com makes every effort to ensure all items in a customer’s order are delivered undamaged and in excellent condition. However, the customer is responsible for inspecting packages immediately upon receipt for missing, damaged, or incorrect parts. The shipping courier is responsible for all items damaged in transit. (See SHIPPING AND DELIVERY below). If your part(s) arrives damaged, please contact us immediately so that we may assist you with initiating a claim against the courier and arrange for a replacement order. If you were sent an incorrect part due to our error, or if a part is otherwise defective, you must contact us within 5 business days of delivery. JeepPartsinc.com will accept the return provided that the part is new and unused, in the same condition in which it was received, and in the original box/package. You may elect to exchange the item, or to receive a refund. Refunds and exchanges will only be permitted if the part is returned to our warehouse within 15 business days after the date of delivery. If you were sent an incorrect part due to your error, you will be subject to a 20% restocking fee and the cost of return shipping. The part must still be in new and unused condition, in the same condition in which it was received, and in the original box/package. We reserve the right to reject any returned item that arrives in a condition which does not meet our policy. The part must be returned to us within 15 days after the date of delivery in order to be eligible for a refund. If your order is missing a part, you must contact us within 5 business days of delivery. If any items are verified to be missing, the missing items will be shipped at no extra charge. RISK OF LOSSAll purchases from JeepPartsinc.com are made pursuant to a shipment contract. This means that JeepPartsinc.com is not responsible for any damages, delay, or loss incurred after the order has been delivered to the courier for shipping, and that the risk of loss and title for such items passes to you upon our delivery to the courier. Notwithstanding the foregoing, JeepPartsinc.com will assist you with filing a claim against the courier if any parts are damaged in transit. If the package is damaged in transit, you must contact the courier and JeepPartsinc.com immediately. Please keep all packaging materials; all original shipping cartons and packaging materials must be saved for possible inspection by the courier. If a package or any component is lost or stolen in-transit and has not been delivered, then you must notify us and the courier within 5 business days of the scheduled date of delivery. We will assist you with initiating a claim with the courier and arranging for a replacement order.
SALES TAXDue to a recent Supreme Court ruling, states now have the ability to mandate whether they charge sales tax for online purchases. We collect and remit sales tax to remain compliant with all applicable tax laws as mandated by the state governments where we conduct business. SHIPPING AND DELIVERYMost orders are processed and shipped within 2-10 business days, depending on item availability. All orders from JeepPartsinc.com will be delivered to your billing address. Notwithstanding the foregoing, JeepPartsinc.com may, in its sole discretion, agree to deliver your order to a separate shipping address upon request. Orders will be delivered to the exact address that you input. Please make sure that your shipping address is deliverable and accurate. Failure to input any part of your address will cause delays in shipping and delivery. We will not refund or exchange products that were shipped to an inaccurate address as a result of your error. We ship orders to customers within the United States and Canada. We use a variety of shipping couriers, including USPS and UPS. We will notify you as soon as your tracking number is assigned to us by the courier. Shipping rates vary based on destination, time frame, package size, weight, value, and courier. There may be an additional shipping charge required by the courier for oversized or heavy parts (i.e. bumpers, fenders, hoods, door panels, etc.). Some orders may require a signature to complete delivery. JeepPartsinc.com is not liable for any loss or delay due to an inaccurate or undeliverable shipping address as a result of the customer’s error inputting such information. Any charges assessed by the courier due to making multiple delivery attempts or returning an undelivered and/or refused package will be passed on to you, as well as a 20% restocking charge, if applicable. If you did not receive your order and it shows a delivery confirmation from the carrier, A WRITTEN POLICE REPORT WILL BE REQUIRED TO PROCEED. Once the police report has been reviewed, we will get with the carrier and assist with the claim to the carrier. The carrier will then determine if a replacement or refund will be issued.
Privacy PolicyONLINE SECURITYWhenever you submit sensitive information (such as a credit card number) via our website, that information is collected, encrypted, and protected by SSL (Security Socket Layer) technology. INFORMATION COLLECTEDIf you wish to purchase any product made available through this website, you may be asked to supply certain information, including, without limitation, information about your method of payment (such as your payment card number and expiration date), your billing address, your shipping information, and Vehicle Identification Number (“VIN”). By submitting such information, you grant JeepPartsinc.com the right to provide such information to third parties for the sole purpose of facilitating the transactions initiated by you or on your behalf. EMAIL AND PHONE NUMBER COLLECTIONIf you provide your email address or phone number to us, you agree that we may use either to respond to inquiries concerning parts availability or specifications, as well as to update you on order processing and delivery status. NOTICE OF CHANGESJeepPartsinc.com reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes.
Q & AQ.) Which side is “right” and “left”?
A.) It is always as if you are sitting inside the vehicle, the right side is the passenger side and the left side is the driver side. Q.) Why is the VIN number important?
A.) The VIN list the options that came on the vehicle from the factory so we can better find what you need for your particular vehicle. Q.) Are electrical parts returnable?
A.) Electrical items are not returnable. This is an industry practice because there is no way to know if its been installed. Q.) Are these new Factory OEM Dodge, Ram, Jeep, Chrysler, parts?
A.) Yes, they are new parts and they are backed by Mopar’s nationwide manufactured warranty which is good at any Dodge, Ram, Jeep, and Chrysler dealership.
Q.) Why are your parts cheaper than my dealership for the same part?
A.) We sell to our online customers at wholesale prices. Q.) What if I don’t know which part matches my vehicle?
A.) You can give us a call at (888)255-8311 between 9am and 4pm EST with your VIN number and we can find the correct part for your vehicle. WHAT IS NOT COVERED BY THE MOPAR PARTS BASIC LIMITED WARRANTY?
WHAT IS NOT COVERED BY THE MOPAR PARTS BASIC LIMITED WARRANTY?
Mopar® warranties cover neither non-STELLANTIS nor non-Mopar parts, components or equipment. These warranties also do not cover the costs of any repairs or adjustments that might be caused by or needed because of the use or installation of any non-STELLANTIS or non- Mopar parts, equipment, materials or additives.
Mopar warranties do not cover the costs of repairing damage or conditions caused by fire or accident; by abuse, negligence or misuse (for example: driving over curbs, or overloading or racing the vehicle); by improper adjustment, alteration or failure to maintain the vehicle on which parts are installed; or corrosion or damage caused by the use of caustic materials.
Mopar warranties do not cover parts installed on a vehicle used for racing or competition, nor do they cover the repair of any damage or conditions caused by racing or competition.
Mopar warranties do not cover the costs of repairing or replacing any part due to damage caused by poor or improper maintenance, contaminated fuels, or the use of fuels, oils, lubricants or fluids of a type other than those recommended in your Owners Manual.
Mopar warranties do not cover the costs of damage caused by environmental factors or Acts of God. "Environmental factors" include such items as airborne fallout, chemicals, tree sap, salt, ocean spray and road hazards. "Acts of God" include such things as hail, floods, windstorms, lightning, tornadoes, sandstorms and earthquakes.
Mopar warranties do not apply to parts installed on a vehicle that has had its odometer or emissions systems tampered with or disconnected, or that has been declared a total loss by any insurance company, or is rebuilt after being declared a total loss; or is issued a certificate of title indicating that it is designated as "salvage," "junk," "rebuilt" or words of similar import. STELLANTIS will deny warranty coverage without notice if it finds that a vehicle is ineligible for warranty coverage because it has been salvaged or declared a total loss as set forth in this paragraph.
Mopar® Limited Warranties do not cover any incidental or consequential damages connected with the failure of the part under warranty. Such damages include lost time; incon
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